Jump to content Jump to navigation



How TU Go works

TU Go is a free app that lets you use your O2 number on tablets and laptops.


It’s just like using your phone – you can log in to TU Go to get your calls, texts and voicemail on up to five devices. And the person you’re calling doesn’t need to have the app.



Calls and texts you make through TU Go cost the same as on your mobile, and come out of your monthly allowance. If you've used up your allowance, we'll charge you the standard rate.


The app also uses a small amount of data to sync your Timeline and voicemail – this will come out of your data allowance.


Getting TU Go

TU Go is available on:


  • iPhone, iPad and iPod Touch (with iOS5.0 or higher)
  • Android phones and tablets (with Ice Cream Sandwich 4.0.3 or higher)
  • PCs (with Windows 7)


Download the app from: 


  • Apple's App Store
  • Google Play
  • o2.co.uk/tugo



If you're signed in to TU Go on your O2 mobile, you'll get a notification from your phone another one from TU Go. If you want fewer notifications, here’s how to change your settings:


  • iPhone users: Go to iPhone Settings > Notifications
  • Android users: Go to Phone and Messaging app settings


Using TU Go abroad

When you're abroad, people can call you via TU Go by dialling your mobile number as usual.


If you call or text on wifi only, it'll cost the same as if you were in the UK, and come out of your monthly allowance. Calls to international numbers will be charged at the usual UK rate.


If you're not on wifi and make a call through TU Go, you’ll be charged at the normal roaming rate – a pop-up will appear to let you know.


If you leave your data switched on, TU Go's voicemail will keep syncing over the mobile network and you'll have to pay the roaming charges for using data abroad, which can be very high.


To avoid charges, switch off your data roaming:


  • iPhone users: tap Settings, General, then Mobile Data and slide Data Roaming to off
  • Android users: tap Settings in your