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O2 Refresh explained

O2 Refresh is a new contract that lets you change phones whenever you want. It works by splitting your bill into two parts: a Phone Plan and an Airtime Plan. 


  • The Phone Plan is the cost of the phone
  • The Airtime Plan covers all your calls, texts and data


If you want to upgrade to the latest smartphone, all you need to do is pay off the Phone Plan, and you're free to upgrade while continuing to use your Airtime Plan. 


Plus, if you decide to keep your mobile for longer than 24 months, we'll only charge you for your Airtime Plan - saving you money. 


Everything else stays the same. You’ll still receive free technical advice from our O2 Gurus, have free access to O2 wifi nationwide, and enjoy exclusive deals and discounts with O2 Priority.


Where to buy O2 refresh

You can buy O2 Refresh in-store, over the phone and online.



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