Jump to content Jump to navigation


My O2

My O2 is where you manage your O2 account online, if you’re a Pay Monthly customer you’ll be automatically registered for My O2. If you’re a Pay & Go customers can you can register by clicking here. It's step-by-step process which will require you to have the following:


  • Your mobile number, so that we can send you a signup code
  • Your email address
  • A secure password


Using My O2
Once you’ve registered, you’ll be able to:


  • Check your O2 tariff and bills
  • Change your tariff or Bolt Ons
  • Make payments
  • Send free texts
  • Sign up for an O2 Wallet
  • Back up your mobile contacts
  • Configure alerts
  • Claim your O2 Rewards


To view billing information, simply select your product from the centre of the page, and navigate to your billing details and options using the left hand menu.


To use any of the My O2 services, or change your tariff or details, select the relevant section from the 'My O2' menu at the top of the page.


If you think your password may have been compromised, you can change it by:


  • Clicking on the My O2 menu at the top of the page
  • Going to 'Other Services' and clicking on 'Update personal details'
  • Then, on the right hand menu, click 'Change my username/password/security question' 


Contact us
Search forums
Search again