Support
"Keep up to date on
the go with O2 Active on your mobile phone." Find out more.
"Latest iPhone news"
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"My O2
free from your phone”
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Ask Lucy
agent
Pay Monthly help
Pay & Go help
Thinking of
Joining O2?Help with your
phoneO2 products
and servicesBroadband &
Home Phone
Pay Monthly help
Help with your Pay Monthly account
View our interactive guide to get help with your bill
Find out about My O2, how to sign in and what to do if you don't know your username & password
We're putting all our bills online. Because you can do a lot more with online bills, and because it saves paper
Support with your online bill including how to view charges, itemised billing and VAT invoices.
Make sure you're on the right tariff, check your remaining minutes and texts and see a list of all our Bolt Ons
Pay & Go help
Help with your Pay & Go account
How to top up and how to check your balance
How to upgrade your phone and track your order
Find out about our tariffs and Bolt Ons and how to switch
Step by step instructions to transfer your number
Joining O2
Find out what to do if you’re not entirely satisfied with your purchase
Get help ordering and find out how to track delivery
Help with your mobile
iPhone help
O2 products & services
Help with O2 products and services
O2 More is our way of getting you information and offers on your favourite things
Get help using your O2 Cash Manager or Load & Go card
Get help when recycling your phone for cash
O2 Active is your gateway to the best of the internet on your phone
Broadband & Laptops
Help with O2 Broadband and Laptops
Mobile phone settings
Get the settings you need to use mobile internet and MMS sent straight to your phone
Enter your O2 mobile number:
iPhone help
Home Phone help
O2 Money help
O2 Family help