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Help with your mobile - BlackBerry

BlackBerry interactive guides

View our interactive guides for setting up and using your BlackBerry find out more

Image of BlackBerry 9300
Image of BlackBerry 9350
Image of BlackBerry 9780
Image of BlackBerry 9850

O2 Gurus

Image of Guru Video

Click on the video to watch a handy tip on using your BlackBerry

Book appointment

Book a session with your O2 Guru

Find out more

BlackBerry 10

BlackBerry 10


Help with your new BlackBerry 10 phone

Setup and Personalise

Having issues with your BlackBerry?


Get all the help you need here

Getting Started


How to get started and connect to our network

Switching phones


How to change your data over

Email set-up


Setting up your email and adding email accounts

Wi-fi set-up


Setting up Wi-fi

Bluetooth set-up


Information on Bluetooth

Personalise


Personalising your phone

Email, Apps & Internet

Using email


How to use email

Apps


Applications for your phone

Instant Messaging


Instant messaging on your phone

BBM (BlackBerry Messenger)


Everything about BBM

Internet Help


Setting up internet on your phone

More BlackBerry Topics

Music, video & photos


Cool stuff on your phone

BlackBerry Handheld software


Information on software

BlackBerry Desktop Software


Managing your phone from your PC

Security


Keeping your phone secure

Tariffs, Bolt Ons & roaming


Tariff information and how to use your BlackBerry abroad