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Handset returns label

We’re sorry you’re returning your phone.


There are a few things we’ll need you to do first.


If your phone has a removable battery, please make sure it’s in the phone. Then, pack it up in the original box, if you don’t have it you’ll need to use something just as solid.


Use the return label and write your name and address on the outside of the parcel so we know who sent it.


It is very important that you obtain proof of postage from the post office for your parcel in the event that it becomes missing in the post.


You can download the returns label here


If you are returning an iPhone please click here 




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