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Pay Monthly Help

  • Activate your sim card

    Activate your Pay & Go sim

    It’s easy to activate your Pay & Go sim - all you have to do is top up. And you can do this online. Easy.


    Activate your Pay Monthly sim

    Your Pay Monthly sim will be ready to go when it arrives - all you’ve got to do is put it in your phone.

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  • Help with a sim swap

    If you need a replacement for a lost or damaged SIM email us or CHAT NOW by clicking here.


    If you need a SIM swap, you can request this via text message by sending 'Swap' to 20220.


    Alternatively, you can click here.


    These requests will be actioned within 24 hours.


    If you need a Micro SIM, click here.

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